Privacy Policy

Last updated: March 12, 2026

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TrustCollateral ("we", "us", or "our application") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

1.1 Information You Provide

  • Account information (username, email, password)
  • Collateral information (type, address, estimated value, photos, description)
  • Interest expressions regarding collateral listings
  • Communication information through our platform

1.2 Information Collected Automatically

  • Device information (IP address, browser, operating system)
  • Usage data (pages visited, access times)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our services
  • Manage user accounts and provide customer support
  • Process and display collateral listings
  • Connect interested parties with collateral owners
  • Send notifications and updates about our services
  • Run advertising campaigns through Facebook Ads
  • Analyze usage to improve our services
  • Prevent fraud and maintain platform security
  • Comply with legal obligations

3. Facebook Integration

Our application uses Facebook Ads to promote collateral listings. In this process:

  • We may share collateral information (photos, descriptions, locations) with Facebook for advertising purposes
  • Facebook may collect data about your interactions with our ads
  • Your information will be subject to Facebook's Privacy Policy
  • You can control your ad settings on Facebook

For more information, please read Facebook's Privacy Policy .

4. Information Sharing

We may share your information with:

  • Other Users: Published collateral information can be viewed by other users
  • Advertising Platforms: Facebook and other advertising platforms to run promotional campaigns
  • Service Providers: Third-party vendors that assist our operations (hosting, database, analytics)
  • Legal Obligations: When required by law or to protect our rights

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and obtain a copy of your personal information
  • Update or correct inaccurate information
  • Delete your personal information
  • Restrict or object to the processing of your data
  • Withdraw your consent at any time

To exercise these rights, please contact us using the contact information below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and run targeted advertising. You can control cookie usage through your browser settings.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services to you. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

By using TrustCollateral services, you agree to the collection and use of information in accordance with this Privacy Policy.